Verzending binnen Nederland is gratis. Internationale verzendingen kosten tussen de € 5 en € 24. Alle bestellingen worden over het algemeen binnen twee werkdagen verstuurd. Als de boeken zijn beschadigd tijdens de verzending, kun je dit binnen zeven dagen na ontvangst doorgeven. Als je  vragen hebt, stel ze gerust door een mail te sturen.

General sales-agreements

Purchases: 

To be able to place an order on the website, you must be 18 years of age or older, have legal capacity or parental authorization.
After selecting the items you wish to purchase, you need to enter your personal information, which is necessary for us to process your order.
Once all the necessary information has been entered and validated by yourself, the order is then considered as definitive and irrevocable.
Once your order has been accepted by studio ANNABEL, you will receive an order confirmation by email

Prices and payments: 

The prices shown on the website are in Euros, with tax included. The cost of our order processing and shipping are however, not included.
The books remain studio ANNABEL's property until your order has been paid in full.

Pay methods: 

You can pay with Paypal and credit card.
Payment via cash or bank transfer, please use the order form in the menu, or contact us directly bij email: mail [at] studioannabel.nl 

Shipping costs: 

Netherlands: Free shipping*

WEST EUROPE: € 10

Belgium, Luxembourg, Denmark, Germany, Finland, France, Great Britain, Ireland, Italy,  Austria, Poland, Portugal, Spain, Sweden ...

REST OF EUROPE: € 16

Norway, Turkey, Switzerland, Cyprus, Greece, Hungary, Norway ..

WORLDWIDE: € 24

United States, China, Canada, Australia, Hong Kong, Japan ... 

Shipping: 

We typically process orders the day they are received, and ship by the next business day. Please note that we do not ship Saturday, Sunday, and Monday.
Postage prices are calculated based on weight, value, destination, and carrier service.
If you require expedited shipping, courier service, or your order is time-sensitive, please contact us directly for shipping quotes and arrangements.
Time in transit varies by location. Shipping durations are as quoted by the websites of the  Postal Service, POST NL, UPS, or an alternate chosen carrier.
We are not responsible for any delays due to weather, customs inspections, etc., after your package has been delivered to the carrier.

Packaging:

All products are professional packaged

Returns:

Returns are not accepted, except in cases of incorrect shipment and / or damage and only after prior contact by mail with written permission from the author / publisher Annabel Keijzer.

Privacy:

We take your privacy very seriously. We will not give, sell, lease, or in any way make available the information you supply us with to another organization or individual.
Unless instructed otherwise, we may contact you via email in the future to tell you about specials, events, new products or services.
You may opt out of any future contacts from us at any time

Intellectual and industrial property: 

All intellectual and industrial property rights on the items delivered by STUDIO ANNABEL, you must fully and unconditionally respect.